The ABBYY Debacle

On Thursday I started work on processing the 1931 Wallulah, however an error message kept coming up from Windows and the software would close. I spoke with the vendor Harold on the phone who found the problem listed in the program "Event Viewer." However he didn't know what was wrong or how to fix it so he is passing the issue along to ABBYY, the manufacturer. He couldn't give an estimate for how long it will take to be fixed but he said he would contact us with information either through phone or respond to the original email. We can also contact him directly if we'd like an update on the issue.

Although I had to try a couple times to reach Harold, someone named Steve called the Digital Kingdom phone and said he'd received two calls from the digitization number. I wasn't sure if he was connected to the ABBYY software inquiry but he wouldn't tell me what company/organization he was with and his number was not one of the ones I had dialed. The whole interaction was very strange.

Since I wasn't able to work on processing the text on the Wallulahs, I started to look for skewed pages on drobo. I started with 1961 and have found quite a few so far but they only require minor adjustments in Photoshop. I've been replacing the old images with the edited ones. I'll be in tomorrow from 8:30-1:15 in order to make-up hours from when I missed a day the first week of work soI can continue to review the Wallulahs.